Services
Independent (aka Supportive) Living:
Included in the monthly rent is a Hospitality Package consisting of:
- All utilities except telephone and internet (including hydro, cable, heat, water)
- Weekly cleaning and flat linen laundry
- Breakfast club
- Evening meal (home-cooked, allergies accommodated)
- Lifeline emergency call system
- Medical Vial of Life system
- Personal use of laundry room
- A diverse program of events and entertainment
- Mail incoming and outgoing
- Garbage/recycling/composting
- Parking
- All building and grounds maintenance
Assisted Living:
As residents age in place and need some extra help, the following services can be contracted from Heritage Place:
- Medication management
- Assistance with showering and grooming
- Assistance with Glucometer/Blood monitoring
- Assistance with TED Stockings
- Incontinence care
- Dementia care
- Personal laundry
- Lunch program
- Additional housekeeping
- Post-stroke rehabilitation
Heritage Place offers an optional lunch program and a personal laundry service.
Heritage Place delivers services using a ‘Cluster Care’ approach. For example, one certified Heritage Place care aide can administer medications to sometimes five residents in one hour (10 minutes each) rather than five residents having 5 contracted caregivers coming in from the community to administer medications and each resident being charged typically a one or two hour minimum. Heritage Place ‘bundles’ multiple services for cost efficiency and charges in 15 minute increments.
Each Assisted Living resident has a personal care plan tailored to their needs by our Care Coordinator and a nurse. The nurse oversees the delivery of the Assisted Living services. It is very reassuring for residents to receive personal care from the Heritage Place staff that they have come to know so well.